Find answers to some of our commonly asked questions. Didn’t find what you were looking for? Call or email us to get a prompt answer to your question.
How to get started?
You can order easily using our online platform. When you find a product you need, add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. Alternatively, drop us an email for us to assist you with your requirements.
What modes of payment can I use?
We have integrated with Stripe, which provides a payment gateway for credit and debit card payments. It supports all local and international VISA, MasterCard, AMEX, UnionPay and JCB transactions. We also support telegraphic transfers, PayNow, and internet banking services.
How can I check for the status of my delivery order?
After payment has been processed and once the items are ready to ship, we will keep you updated / send you a tracking code via email.
Can I order in bulk?
Yes, definitely. However, do note bulk order is depending on the availability of inventories in our warehouse.
Do you ship internationally?
We sure do. While all international orders require a quote for shipping price estimates, we can ship your order pretty much anywhere there’s an address. All we need to provide you with an estimate of your international shipping cost is three pieces of information:
i) The item(s) you want to order.
ii) The quantity of each item.
iii) The full address of the consignee.
How do I contact customer service?
If you have question regarding our online store (ordering, account questions, technical questions), please contact sales@atlascorporation.com.sg
